Terms of Service

You must be at least 16 years old to create a Solhem account. If you are under the legal age of majority where you live, you must have permission from a parent or legal guardian to use Solhem and agree to these Terms. You may use Solhem only where doing so is lawful. If you do not agree to these Terms, do not use the app.

When you create an account, you agree to: • Provide accurate and truthful information • Keep your password and device secure • Notify us if you suspect unauthorised access • Take responsibility for activity conducted through your account You may not share, sell, transfer, or misuse your account. We may restrict or suspend access when reasonably necessary to protect Solhem, its users, or the security of the service.

Solhem may offer free features and paid Premium features. Features currently designated as free may include access to the Morning Reset. Premium may include additional Morning Reset content, Evening Reset, Crisis Resets, full guided devotionals, Journal, saved truths, favourite declarations, and extended journey content. Available features may evolve as Solhem improves. We will not remove access to a paid billing period in a way that violates applicable law or store requirements.

Solhem offers monthly and annual auto-renewable Premium subscriptions. The price, billing period, available trial or introductory offer, and included features are displayed before you confirm a purchase. • iOS purchases are processed by Apple through the App Store • Android purchases are processed by Google through Google Play • Subscriptions renew automatically unless cancelled before renewal • Deleting Solhem or your account does not cancel a store subscription • After cancellation, Premium access normally continues until the end of the current paid period • Eligible purchases can be restored using Restore Purchases Apple and Google control billing and refund decisions for purchases processed through their stores. Refund requests must be submitted to the store that processed the purchase. Solhem does not directly receive or store your complete payment-card details.

You retain ownership of journal entries, reflections, and other original content you create. Journal entries are designed to remain in encrypted storage on your device and are not intentionally uploaded to Solhem’s servers. You are responsible for protecting access to your device and deciding what information to record.

You agree not to: • Use Solhem for an unlawful, fraudulent, harmful, or abusive purpose • Attempt to gain unauthorised access to accounts, systems, or data • Interfere with the operation, security, or availability of the app • Reverse engineer, scrape, copy, or reproduce Solhem except where law expressly permits it • Upload malicious code or use automated systems to abuse the service • Misrepresent your identity or infringe another person’s rights

Solhem and its original declarations, devotionals, audio, scripts, imagery, branding, software, and design are owned by Solhem or used with permission and are protected by applicable intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the app for its intended purpose. You may not commercially reproduce, distribute, sell, sublicense, or exploit Solhem content without prior written permission.

Solhem’s reflections, Crisis Resets, devotionals, prayers, breathing exercises, and other content are provided for general faith-based encouragement and personal spiritual wellness. Solhem is not medical care, mental-health treatment, professional counselling, pastoral counselling, or an emergency service. Its content is not a diagnosis, treatment plan, or substitute for qualified professional care. Solhem does not monitor users or provide emergency response. If you believe you or another person is in immediate danger, contact the emergency services available in your location or seek immediate help from a qualified professional or trusted person nearby.

Solhem’s mission includes supporting community initiatives such as mental-health access, community support, and medical assistance, beginning in Ghana. Solhem currently intends to allocate US$1 from each successfully completed paid Premium subscription transaction to supported community initiatives. Refunded, reversed, fraudulent, or unpaid transactions may be excluded. Community allocations are not donations made directly by subscribers, and Solhem does not issue charitable tax receipts. Supported initiatives and allocation arrangements may change prospectively as the programme develops, subject to applicable law and commitments communicated to subscribers.

Solhem depends on third-party services, operating systems, app stores, and internet connectivity. Their own terms and privacy policies may also apply. We are not responsible for third-party services outside our reasonable control. For Apple users, Apple’s Standard Licensed Application End User License Agreement also applies where required. Mandatory store terms and consumer protections prevail if they conflict with these Terms.

You may stop using Solhem or request account deletion at any time. We may suspend or terminate access if you materially violate these Terms, create a security or legal risk, or misuse the service. Where reasonable, we will provide notice and an opportunity to resolve the issue. Deleting your Solhem account does not automatically cancel an Apple App Store or Google Play subscription.

Solhem is provided on an “as is” and “as available” basis to the extent permitted by law. We do not guarantee that every feature will always be uninterrupted, error-free, or available on every device or in every region. Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer law.

To the fullest extent permitted by law, Solhem will not be liable for indirect, incidental, special, exemplary, or consequential loss arising from use of or inability to use the service. Where liability cannot be excluded, Solhem’s aggregate liability will be limited to the greater of the amount you paid for Solhem during the 12 months before the event giving rise to the claim or the minimum amount required by law. This section does not limit liability that cannot legally be limited, including liability for fraud, wilful misconduct, or protected consumer rights.

These Terms are governed by the laws of Ghana, without removing mandatory consumer protections that apply where you live. Before starting formal proceedings, you and Solhem agree to make a reasonable attempt to resolve the dispute informally for at least 30 days by contacting solhem.support@gmail.com. If the matter remains unresolved, the courts with lawful jurisdiction may hear the dispute.

We may update these Terms as Solhem, its subscriptions, or legal requirements change. We will publish the revised Terms, update the effective date, and provide additional notice where required. Changes will apply prospectively. If you do not agree to an update, you should stop using Solhem and cancel any future subscription renewal.

For questions about these Terms, contact: Solhem Ghana solhem.support@gmail.com